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| Recent Agency News |
Agency Distribution Area

2/22/2012 10:55:00 AM

In our efforts to provide consistent service to our partner agencies, we have revised the items that we will make available through our "Agency Distribution Area". Below is the updated list of what you will be able to find inside our organization when the items are available:
Food Items Eggs
Milk
Fridge products
Freezer products
Produce
Bread
Beverages (1 pallet)
Household Items
Shampoo
Conditioner
Soap
Deodorant
Toilet paper
Diapers
Paper towels
Everything else will be cased and offer to our clients through our mobile distributions.
We thank you for your understanding and please feel free to reach Mariana for any comments.

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Important Recall!

2/17/2012 3:19:00 PM

McNeil Consumer Healthcare Announces Voluntary Nationwide Recall of Infants’ TYLENOL Oral Suspension, 1 oz. Grape Due to Dosing System Complaints
For more information please visit the site: http://www.fda.gov/Safety/Recalls/ucm292537.htm?source=govdelivery

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Surveys

2/14/2012 10:58:00 AM

I had some technical difficulties with the survey yesterday, but it is now up and running and will be open until this Friday, February 17th.
Thanks so much!!!

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Monthly report reminder

2/13/2012 3:25:00 PM

Thanks so much to all of our agencies that have completed your survey on Agency Express!!! We have received 20 complete surveys and I really appreciate it.
Those of you that have not contacted me or submitted your monthly report, please do so at your earliest. This is important information that will help our overall distribution of our resources.
Thanks so much and please contact Mariana if you have any questions.

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Save the date for "Agency Meeting 2012"!!

2/7/2012 1:09:00 PM

We will be hosting an "Agency Meeting" on Thursday, March 22nd from 9 to noon at the Center for People in Need and we are calling for all agencies participation to have a successful event!
We want to have an opportunity to hear from you, share success stories and learn from your best practices! We want to share information on topics such as SNAP, food safety, client choice pantries, advocacy and much more!!
Details will come out soon!

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Monthly Reports

2/2/2012 10:58:00 AM

We are very proud to announce that we have created a small "survey" under Agency Express 3 that will help us track the number of clients your serve.
Please make sure you submit your information before Friday, February 10th. This will become a regular routine for us in a monthly basis. Gathering this information will help us understand your needs better and hope to achieve a more equitable food distribution throughout all our partner agencies.
Instructions:
1. Log in as you normally would to Agency Express 3 using your username, password and program code.
2. Go to “Food Bank Links” tab and find “Monthly Reports”
3. A new page will open with the survey. Please start completing and hit “submit’ at the end.
a. A red asterisk will appear in case of an error, please go back to that question and answer it correctly.
4. To review and/or edit your responses, go to “Report” tab; select “Survey Management” then select “View your Responses”. Once you click on “view your responses”, you can view and edit/change your responses. If you hit the “submit” button, it will save your new responses.
Contact Mariana at mschell@lincolnfoodbank.org if you have any questions.
Thank you!

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Online Ordering

1/30/2012 12:13:00 PM

When submitting your online orders, please remember the following:
1. We need your orders by 8 am, 2 business days prior to pickup or delivery in order to fulfill your order. Any orders received past this time frame will be rejected.
2. Please remember to create only one order per each pickup or delivery appointment. You can add to your current order up to the 2 business days timeframe.
3. Be respectful of your time and date of appointments. Please make sure you are submitting your orders with the right time and date, otherwise you are taking some other agencies' appointment.
4. We will add perishable products to our online inventory. Please pay attention to their expiration date and do not add them to orders past the expiration date. Otherwise we will contact you so you delete those items from your order or we might take over your order and you will not be able to edit it anymore.
Thanks for your understanding and cooperation. Please feel free to contact us if you have any questions.
Thanks so much and have a good day!

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Looking ahead to the New Year 2012!!!

1/18/2012 10:12:00 AM

As you know, 2011 was a year of change for the Food Bank. We are now settled in and ready to make this year a better year yet! By the end of the month, each agency representative will be receiving the yearly reports (how many pounds you received) as well as the new 2012 contract. We have made some revisions to our documents, you will receive a page highlighting all the main changes, as well as copies of all the new documents.
We also want to hear from all of you! We are hoping to host an “Agency Meeting” in March where we can learn and share best practices as well as figure ways to better serve our communities. More details will come out soon.
We are striving to become a more efficient organization for our community and we would not be able to do it without you. We are looking forward to another great year partnering with all of you!

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5 Gallon Bladder Milk Dispensers

1/3/2012 4:12:00 PM

Lighthouse wants to donate two 5 gallon bladder milk dispensers! They are approximately 4 ft tall by 2 feet wide. Bladders are not included.
If you are interested, please contact Bill at Lighthouse at 402-475-3220.
They will be donated to another organization if nobody contacts them by this Friday, January 6th.

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Updates - Please read!

12/14/2011 4:01:00 PM

1. Fresh produce will no longer be offered via online. Fresh produce does not have a long life, and we need to move it quickly. We will add a note in Agency Express (like the one that pops up when you log in) letting you know what we have available and the last date of when it can be included in your order. Please write a note in the comment section when submitting the order and we'll add it for you.
2. We need your help when submitting orders. We need at least 48 business hours so we can prepare your orders. We do not work during the weekend or after hours. Our cutoff time will be 8 am every day. For example, you will have until Monday at 8 am to submit and order for Wednesday. Any order received after 8 am will be dated for your next appointment.
3. We are changing several items from pounds into cases!! This has been long awaited, but it is finally here! Some items changed are: assorted cereal, assorted canned foods, etc. Please note that we will still some items that are offered in pounds such like NE City Meat. Please pay attention on the units of measure when placing your orders.
4. We have a big shipment of water! Please order it as we need to distribute it by mid January.
5. Starting in January, we will include a brief survey via Agency Express to help us collect monthly information on how many people you serve in a consistent basis. Additional information will be coming out shortly.
Please contact me if you have any questions.
Thanks!
Mariana

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